IT Service Management

For a good performance of technological infrastructures

We offer our customers a wide range of solutions that allow you to: gain the maximum economic and competitive benefit from the IT infrastructure; connect your business and ensure the highest circulation of corporate information in a reliable and economical manner; govern the company’s resources, in order to limit risks that may impact your business, market shares and corporate leadership.

Technological services

  • System Management: monitoring services and system management for the control and management of the Customer’s IT environment, system management and performance monitoring of Client Applications, management of Storage, Backups and Disaster Recovery – Team supervision, management and support H24, specialized Help Desk , Planning and Support to the evolution and migration of systems.
  • Middleware Management: virtualization and cloud computing, DBA Management.
  • Network Management: all the monitoring and system management services aimed at the full control and management of the customer’s network environment, design and implementation of complex networks, design and implementation of Network Operation Center, Assessment&Hardening, optimization aimed at High Availability – Team supervision management and support H24.
  • Security Management: all the monitoring and management services of the platform’s systems for monitoring and managing the logical security environment of the customer’s IT system, Risk Vulnerability & Fraud Management, System & Network Securitization, access and profile management, planing of IT security policies and related architectures, process Auditing and Assessment.

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