Facilitating communication between different realities
The knowledge of business processes, acquired throughout the years, allows us to design and implement ad hoc solutions aimed at facilitating communication between different systems, creating the conditions for a more efficient and more effective circulation of data.
We have gained over time experience and expertise on the major market technologies, offering our customers highly qualified digital transformation services, from the most consolidated application technologies (eg CRM, Business Intelligence) to the most innovative techniques of Industry 4.0.
We are able to offer general advice on everything concerning system integration. The consultation begins with an assessment of the existing systems and services within the IT infrastructure, even where technical documentation is lacking. For the rest of the activities, we have a large team of experienced professionals in technology and business processes that can help the Customer to define the strategies for adopting the SOA, to ensure the security in SOA architectures and to ensure Web Service Reliability, the Business Activity Monitoring and Business Service Management.
The strategic integration services offered by TopNetwork go beyond the focus on technologies, expanding the analysis also on the organizational processes of the customer, so that the result of IT solutions can create value through business growth, improvement of organizational efficiencies, cost reduction, risk reduction, innovation in products and services, greater satisfaction for end users.
CRM – Customer Relationship Management
We have gained considerable experience in CRM, thanks to the medium-large size of our Clientage. That way, we are now able to provide technology and process consulting services as well as feasibility study, software selection, solution design/implementation and training consulting services on the latest technology and application scenarios of both the CRM and analytical marketing.
BI – Business Intelligence
We have the best skills to test and monitor the logical consistency of databases, to design and implement the integrated conceptual model, to analyze and implement the related business processes, to create dashboards essential for determining corporate performances.
In pursuing a strategic approach aimed at the constant build up expertise on the latest technologies, in recent years, in Industry 4.0 field we have carried out research, training and partnerships (both with companies and universities) able to provide advice and qualifying services on underlying technologies of Industry 4.0 (Cloud, Internet of Things, Virtual Reality, Augmented Reality, Robotics – Movement Analysis) as well as the emerging Blockchain technology.